Keisha Dunlap joined the Conference staff in September of 2004 as Assistant Director of Championships. In July 2006, Dunlap was promoted to Director of Sports Services. Dunlap's primary responsibility is serving as the Conference liaison to the Senior Woman Administrators. Additionally, she is the primary sport administrator for five Conference sports: volleyball, women's swimming and diving, women's tennis, women's golf, and softball, and serves as the awards liaison for the Conference office.

Before Conference USA, Dunlap spent over two years as the Director of Compliance at the University of Arkansas where she performed numerous compliance duties including participation reports, compliance reviews, National Letters of Intent and SEC Special Assistance Fund. While at Arkansas, Dunlap was also responsible for many event management functions, including Lady Razorback Orientation, various SEC Championships, and the 2003 and 2004 NCAA Indoor Track and Field Championships.

Prior to her arrival in Fayetteville, Dunlap served as a Compliance Assistant at Loyola College (MD) for one year and spent one season as Graduate Assistant Track and Field Coach at her alma mater, Eastern Illinois University.

A native of Champaign, Illinois, Dunlap earned a bachelor's degree in Economics from Eastern Illinois University in 2000 and a master's degree in Physical Education/Sports Administration from EIU in 2002. She is currently an active member of the National Association of Collegiate Women Athletic Administrators